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Return and Refund Policy

Last updated: October 22, 2024

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Thank you for shopping at Singingbirdbox.

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If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

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Most customers receive a 30-day "returnless" policy, meaning You may keep the product and still receive a full refund — reducing shipping costs and lowering our environmental footprint. Fair terms and conditions apply.

Interpretation and Definitions

Interpretation
Words with capitalized first letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

• Company (referred to as "the Company", "We", "Us", or "Our") refers to Dejama Home Interiors, Sicileboulevard 324.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to Singingbirdbox, accessible at https://singingbirdbox.shop

• You means the individual or entity using the Service.

Your Order Cancellation Rights

You have the right to cancel Your Order within 30 days of receiving the Goods, without providing a reason.

To cancel, You must inform Us by a clear statement (e.g. email).

You can contact us at:
📧 hello@singingbirdbox.shop

Refunds

If eligible, We will reimburse You within 5 business days of either:

• confirming You qualify for a returnless refund, or

• receiving the returned Goods in case of standard return.

Refunds are made using the original payment method, with no extra fees.

Return Conditions

To be eligible for a refund or return:

• The Goods must have been purchased within the last 30 days.

• The item must be in reasonable condition, unless defective or damaged on arrival.

• You will not incur shipping costs for returns initiated within the 30-day window.

Product Replacements for Defects

If the Goods are found to be defective within 180 days of purchase, we will replace them free of charge.
This includes manufacturing defects or faults not caused by misuse or damage.

Contact Us

If you have any questions about this policy, please contact us:

📧 hello@singingbirdbox.shop

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